ip Scape
When companies are looking to expand the customer base or to
make the existing customer base strengthened, and then they have to resort to
making contact centres. Ipscape is a company that makes contact centres so that
business continuity and expansion become possible.
Ipscape is the leading maker of contact centres in the
world. They are headquartered in Australia but have offices in twenty seven
countries. They have partnered with Microsoft to offer the Azure cloud services
to the contact centres so that the Information Technology infrastructure and
the people can be moved to the cloud. So the contact centres needs only
remotely located agents with desktops and headsets. These agents can be
assigned calls based on priority.
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