mightycall.com
My name is Bill Pardo and I have run a small-scale business in Florida since 1995. As the company grew, we started to use more software. Ring Central was the best among the many options for our telephone system. We tried every one of them. A lot of companies were full of bells and whistles to justify outrageous costs. We came across MightyCall. We were not satisfied with Ring Central, it was worth giving it a go. We found that MightyCall has pretty much the same core, but is more user-friendly, less expensive and more flexible for when our employees are out on the water with clients. MightyCall has been our preferred service for more than 3.5 years. When we had no customers during the initial months of the pandemic and were looking to reduce costs, they went above and beyond to offer us a massive discount until we were back up to acceptable capacity. MightyCall helped help us with our telephone lines and provide prompt and professional responses to our customers even when we were performing very well. For me, honesty and loyalty are the two most significant aspects. It is awe-inspiring to me that the company exhibits these traits. MightyCall is something that I am always keen to discuss with other business owners, or in online reviews. It is essential that you show concern for your company when they care about you. MightyCall makes it easy to create departments and properly divide calls among business units. It is easy to assign your employees to different skill levels and provide superior customer service without placing too much stress on your employees already working. The recording of phone calls is stored. Managers can converse with customers on the phone better if they are aware that conversations with phone calls were recorded and saved. It's also not superfluous that workers listen to calls with clients at least once per week. Without history without statistics, no understanding of the number of calls that were made, how long they were, how many were missed and how long the customer was waiting to hear from a rep on the line, etc. It is difficult to optimize your business's performance without these information. The issue of missed calls is a frequent issue for all businesses and could result in lost customers or worsen customer loyalty. It is important to promptly return any missed calls. If you are able to send messages by SMS, email, or messengers, the chance of losing a client is close to be zero. In conclusion, I want to say that the choice of a virtual telephone system is worth it and shouldn't be based only on the cost or discount on the connection that the provider promises. It often happens that in the end, the price for the connection blows up to the sky when the company realizes that the functionality provided by the tariff is not enough and additional options are required. Sometimes you need to change the provider since the service is no longer appropriate for your company. If you're connecting to the virtual number system, the providers will let you test the service at no cost. I recommend using this opportunity and looking for pitfalls in the process to make the right choice of service that will please you for a long time to be. If you are interested in MightyCall, you can always find it here https://www.mightycall.com/business-phone-number/.