IvsGlobal
Attestation Centre, Ground Floor -13B, Arunachal Building, Buliding No. 19, Barakhamba Road, New Del, New Delhi-110001, 110001
+91 9873522829
Ashutosh Gupta
At IVS Global
Services, customer feedback (Voice of Customer - VOC) is a critical internal
measure of individual and team performance. Qualitative and quantitative VOC
studies enable us to constantly look at improving services and processes. The
process control or quality team tests the process to determine defects or
potential failures.
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