AI Voice Analysis for Call Centers to Improve Customer Care
Elision offers one of the best call center solutions, called DialShree. This call center solution offers the best call center solution with amazing features and excellent add-ons. AI voice analysis for call centers is one of the best add-ons available for this software for call centers.
AI voice analysis for call center solutions is helpful in enhancing the customer care in multiple ways as briefed below:
- It will quality assure all calls automatically
- It will score all calls as per the quality assurance criteria
- It will check for positive and negative words
- It will detect silence and over talk
- It will analyze the customer's voice emotions and agent’s sentiment as well
- And many more
To know more about this AI voice analysis for call center solutions and its major features, visit https://www.elisiontec.com/ai-voice-analysis-launched-for-call-center-solution/5 out of 5 from 1 reviews