Turner Photography

First impressions aren't what they seem with this cunning husband & wife duo. The initial consultation went well, they were warm, personable & suitably professional. They said they could provide us with a package for our budget so we agreed to work with them. (Turner Photography dropped 25% off their original quote just to get our business after they realised we were shopping around. This should have been a red flag) The day of our wedding came and the two of them constantly bickered with each other in front of our family & guests which was very uncomfortable! We didn't feel relaxed during the photo shoot, it was rushed, forced and felt cheesy. We'd hoped for better communication & capable direction. We wanted creative images, that were truly magical & special, the photos we got were nice but very classic looking, not overly spectacular by any means! When it came to final costings regarding our album the total was DOUBLE the original quotation. It was devastating to learn how sneaky they were with hidden costs, most notably each additional photo per album page attracting an individual price tag, adding thousands to the overall cost. It was so emotionally upsetting, especially as they wanted a decision then and there on the spot and were coercing us to take up their payment plan. I went outside for a moment to calm myself down and the second I left the room, the conniving wife touched my husband's arm and told him to do it for me to make me happy and tried to convince him to part with the extra cash. Tugging on emotional heart strings, such a low down shady tactic! Luckily, I have a switched on man who saw straight through this trick. We scaled things down as best as could but the whole experience left the worst impression and the exploitive memories of Turner Photography still haunt us.