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Transition planning and execution by using good processes and functional support capabilities in operations and then by using improvement capabilities to drive one going improvements to that service so we can maintain the service value to the customer now let’s take that few minutes to loot service strategy and its role in the overall service life cycle if you think about why we his strategies at all of course 350-080 it’s because we don’t know what we do now right so we want to be able to mea decisions allocate resources and lead organizations even though we don’t always have perfect information about the things we want to do likewise threes always more things that we would like to do then we can because we don’t have enough.
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