Learn How to Troubleshoot My Bigpond Email Issues
If your facing problem in your Bigpond mail account. Then
there troubleshoots tool will help you to detect problem in windows or in mac
with mail apps like outlook, thunderbird and mac mail.
How to troubleshoot Bigpond IMAP, POP and SMTP settings
A. Bigpond IMAP
Incoming Server settings For Outlook and Mac mail
1. Server Settings:
Imap.telstra.com
2. Port number: 993
3. Security Type: SSL
/TLS
Smtp outgoing Settings for Bigpond IMAP server.
1. Server Settings:
Smtp.telstra.com
2. Port Number: 465
(recommended) or 587
3. Security Type:
SSL/ TLS
4. Authentication
required
B. Bigpond POP
Incoming Server settings For Outlook and Mac mail
1. Server Settings:
Pop.telstra.com
2. Port Number: 995
3. Security Type:
SSL/TLS
Smtp outgoing Settings for Bigpond Pop server.
1. Server Settings:
Smtp.telstra.com
2. Port Number: 465
(recommended) or 587
3. Security Type:
SSL/ TLS
4. Authentication
required
Make sure while configuring your Bigpond webmail account you
must have login credentials like username (@bigpond.com, @bigpond.net.au or
@telstra.com) and secure password. While setup Bigpond account if your mail
server app reject sign in password than use app generated password available in
Bigpond settings. For further troubleshoot you can contact Bigpond Customer
Support Number.