Owners Corporation Management
About Owners Corporation Management
Introduction
OCM has the expertise to assist
the owners corporation in the management of high-rise,
multi-stage/multi-purpose developments, both residential and commercial,
utilizing state of the art technology.
Your property will be managed by
a team of professional and experienced managers, who have an in depth understanding
of the Owners Corporation Act and Regulations together with the support of
qualified accounting and administration staff.
At OCM we pride ourselves on
building long term relationships with our clients.
We have access to a variety of
qualified and experienced building contractors and engineers who are leaders in
the industry. We also have access to specialists
who can advise on all legal matters.
Our Managers are dedicated to
providing a high level of service and advice to clients, creating harmonious communities;
ensuring owners’ investments are maintained.
Our Mission
At OCM we are committed to
providing excellent and professional owners corporation management services to
meet the individual needs of your property.
We are continuously investing in on-going training of our staff and
keeping up to date with technology, enabling readily accessible information to
be obtained by owners and residents via the exclusive online community portals.
Management Services to the owners corporation
Secretarial -
- Meetings
- convening and conducting inaugural general meetings, annual general
meetings, special general meetings and committee meetings.
- Communication
- Preparation and distribution of circulars and conducting of surveys.
- Books
and records -maintaining an accurate record of correspondence, asset
register, strata plan, rules and regulations.
Property -
- Emergencies
- 24 Hour emergency hotline service for repairs to common property.
- Contractor
compliance - verify compliance of all contractors prior to works
commencing.
- OH&S
– arrange OH&S reports for the property.
- Repairs
and Maintenance – arrange repair and maintenance of the common property
and all essential services.
- Maintenance
plans - obtaining a maintenance plan for the property.
- Insurance
- obtaining insurance valuations of the property, the renewal of insurance
policies and the lodging of insurance claims on behalf of the owners
corporation.
Compliance -
- Legislative
compliance – perform all duties in compliance will all requirements under
the Owners Corporation Act 2006 & Regulations.
- Advice
– Provide advice to the owners corporation on their legislative
requirements.
Professionalism -
- Action
- provide a proactive management service.
- Expertise
- Provide an experienced owners corporation manager that has an
understanding of the complexities and legislation relating to your
individual property.
- Advice
– We draw on the expertise of various commissioned parties to ensure our
level of advice is both accurate and timely. One such example is our dealings
with Focus Facility Management, who ensure that our facility agreements
are best designed and implemented.
- Focus
– OCM deals exclusively in owners corporation management. At OCM we
believe the complexity of some larger scale communities demand specialist
owners corporation managers.
Technology -
- Portal
– set-up and configure a portal for the owners and residents, specific to
Guilfoyle. These portals are unlike anything offered by our competitors.
These portals have been custom programmed allowing not only access to
online resources, but also and most importantly an efficient means to
track requests and services, through a live ticketing system and
self-initiated reservation system for the facilities.
Treasury -
- Accounts
– open and operate bank accounts for the owners corporation.
- Accounts
receivable and payable – Payment of invoices for the owners corporation,
and on-charging any costs owing to the owners corporation.
- Owners
corporation fees - invoicing and collection of all owners corporation fees
and levies from its members.
- Payment
authorisation - Validating and payment of all invoices in relation to the
owners corporation.
- Payment
facilities - provide BPAY, credit card, internet, cheque and Australia
Post pay payment facilities.
- Budgeting
- preparation of budget forecasts for administration and maintenance
funds.
- Cash
flow – preparation of cash flow statements and ensure sufficient funds are
available.
- Financial
statement - Provide financial statements to all members of the owners
corporation.
- Overview
- accounts and statements are reviewed by a chartered practising
accountant monthly.
- Investment
– ensure surplus funds are invested on behalf of the owners corporation.
- Accounting
standards – OCM has in depth knowledge of both accrual and cash based accounting.