The Pivot Institue - Certificate IV in Training and Assessment Perth

231 Adelaide Terrace, Perth Adelaide Tce, WA 6000
1300 354 309 or (08) 9221 1803
https://www.pivot.edu.au

A perfect Institute offering numerous professional development opportunities nationally recognized online courses.

Certificate IV in Training and Assessment
TAE Certificate IV Upgrade
Diploma of Training Design and Development & Diploma of Vocational Education and Training
Certificate IV in Frontline Management
Skill Sets
Diploma in Management
Diploma in Business
Business Skills

1.00 out of 5 from 1 reviews
rating 1/5 Date: 30/03/2014
Idealised is right here, there are many people who bvlieee that they have all the answers who spend thir life on Social Networking sites. So the scenario is similar to that described above. However it is the other way round the Finance call goes out on to the Social web service. Joe Bloggs Mr Know All immediately responds and provides a suggestion to resolve the issue. The owner of the Finance system applys the fix and Bang goes the lot, all the reports are corrupted and it will then take your IT support Professional 2 weeks to recover them. Who takes the responsibility Mr Know All won't. as the Finance user did not really understand what Mr Know All was suggesting as a fix and pressed the delete key rather than the insert. Because some one knows a particular Office tool well does not mean that they know about the infrstructure behind the very complex systems that exist in todays technological world. The more devices and systems that are introduced the more complex the support model is.I'm not saying Social Media cannot be of help, but when it is relied upon to have the users sort their own problems out rather than plan their work in a more timely fashion I can see even more disruption. If the work is planed and there are issues the hard pressed support technician will then have a bit more time to resolve them.

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