Tim and Lynore, those who run the
business, descend from constructors’ families and they have worked themselves
for more than 25 years in the industry they love. Because of their experience
and the teams’ skills, since 2005, from inception, until now, Nuvo Homes team
is getting closer, everyday, to its ideal: “To be South East Queensland’s
leading builder in quality, design and service.”
Nuvo Homes’ team oversees the
projects from conception to completion. In order to carry out the mission of
providing designs to suit the environment, client brief and life style that
anyone enjoys in Queensland as well as provide an enjoyable building experience
for its valued clients, the team never escapes from considering a set of
values: quality, honesty, respect, good leadership, communication, education, creativity
The team’s focus is on serving clients’ needs and to make
the building process a very enjoyable journey from the first walk in to one of
Nuvo’s display homes to
well after the handover of the new home.
3.00 out of 5 from 2 reviews
I built a property with Nuvo homes and everything was going well in early days. The sales agent was lovely to work with and pretty responsive, although some prompting for revised quotes and updates was needed. Once we got to site, it seemed to be running smoothly but then issues started appearing. Things were installed wrong, contrary to specification, significant mistakes were made, the Site supervisor went weeks without providing an update to the progress of the build, and several finish issues were noted. As we got closer to Practical Comple tion, more and more issues became apparent both in the build and from an admin side. Wrong variations were noted, and had I not reviewed contract spec and noted some PC items which were not used or allocated (builders pole not needed) I would have paid $3400 more, and it was only noted when I mentioned it. They provided 1 days notice until Practical Completion, which was a day after contract date, and then argued what 5 business days meant. They also didn't know the small lot code of Brisbane - as such I (someone with no building experience) had a debate with the OWNER of the company due to what I saw as unneeded privacy screens and low and behold - the certifier from council confirmed this. This saved me over $2000 as I fought for it to be credited. The management team in their office don't know what is happening onsite, and there is no control over their contractors. They wait 3 and a half weeks for a painter to get to site, they have poor time management. The handover happened without having gas run from the meter into the property - and the meter was only noted missing 3 weeks before handover. We spent 2 weeks after Practical completion without gas to the address, but they only gave us 4 days worth of Liquidated damages. The last nail in the coffin was the damage their contractors did to the grassed area out the front of the property on the footpath (council land) - they consistently parked there and placed building supplies on the footpath but when they were queried over rectification, they said there was no proof it was them. This was after their site supervisor acknowledged the issue and said he would sort it out - only issue was this was the site supervisor they fired mid build - so in the end I had 3 during the whole thing.
Take your custom designs elsewhere as you will have nothing but heartache and arguments.
Nuvo Homes did an excellent job during our build. Our entire family is extremely pleased with the result and we are more than happy with our new home. About Nuvo, I can say that they have a friendly staff that keeps you updated with every change is made. We did not encounter any issues, and the staff worked extremely hard to make sure that we have everything we wanted in our budget. I have already recommended Nuvo to my friends and I won't hesitate to build with them again.