Cotton Box
Distributor of quality bed linen, including quilt cover sets and bedding. With a variety of brands, shop online today.
1.20 out of 5 from 5 reviews
Date: 24/02/2025Would not recommend - very poor customer service. What they don’t tell you at the checkout is that only Cottonbox branded stock is actually in stock. For every other brand, Cottonbox orders your items from the supplier so you wait weeks for your item to ship and there’s no communication from them while you wait. I ended up emailing them to check my order. They did email me back but were very slow.
Also beware, if you want to return an item for change of mind, you have to pay return postage and they only offer a credit not a refund.
Overall very disappointing. Will not buy from Cottonbox again.
Date: 13/09/2021Waited 5 months & still no product delivery. DO NOT ORDER ANYTHING FROM THIS COMPANY! Bad service, no customer service & lies about your order status!
Date: 13/09/2021Waited 5 months & still no product delivery. DO NOT ORDER ANYTHING FROM THIS COMPANY! Bad service, no customer service & lies about your order status!
Date: 18/07/2020Snobbish attitude
Date: 02/06/2020Take your money but fail to ship your order for months, ghost your emails, awful business.