Glam Beauty and Nails

Shop 2/3 Murphy St, South Yarra, VIC (03) 9
(03) 9866 2320
Debra Street

Glam Beauty and Nails is a locally owned and operated business. Where you receive the highest quality spray tanning, eyelash and nail treatment from fully qualified professionals who take pride in their work. Our specialty beauty treatments include: manicures & pedicures, shellac nail polish, Biogel nails

1.00 out of 5 from 1 reviews
rating 1/5 Date: 04/03/2014
This was the worst, most unprofessional and rude salon I have ever been to. I ordered eye lash extensions off a groupon deal. I made my first appointment on a tuesday evening and I ADVISED them that I had a group on voucher, and the booking was made. I was then called ONE DAY before my appointment and told that my voucher wasn't' valid at that time and I needed to reschedule, and I had a lengthy argument with them that I should have been told that before my appointment was made as I told them I had a voucher, I refused to reschedule my appointment at such late notice. When I arrived I was made to wait 45 MINUTES for my app. and was treated so so so rudely by staff I was about to walk out. I then finally got on the bed, and the rude beautician dropped a light on my head and told me she was stressed because I MADE HER HAVE TO STAY BACK TO HAVE MY APPOINTMENT! The second time (my voucher was for three refills) i was made to WAIT HALF AN HOUR AFTER MY APPOINTMENT, and the SAME beautician told me that my refill appointment was only "half an hour" and that because "I had treated my eyelash extensions so badly she could only put a few in" I LEFT LOOKING LIKE THE PERSON FROM CLOCKWORK ORANGE. I have never ever had a refill that was half an hour, and it should have SAID THAT ON THE GROUPON, and I have also had many eyelash extensions and know how to treat them properly, so most likely it was the POOR QUALITY of their eyelash extensions!. Anyway I was truly disgusted at their attitude towards customers, and it was the most unprofessional salon I've ever been to. STAY AWAY!!!!!!

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