oh boy, my experience with 'eglobal' was same as above.After purchasing 1 bottle, for xmas 2011, it appeared 'genuine', so I ordered another for my other son.These were for xmas, and so when my sons opened xmas day instantly the difference in quality was extremely evident,1 was slightly stronger than the other, we did the 'paper test', sprayed from each bottle, sample, the longest 1 lasted was 1/2 hour ,the other well very very faint odour.I immediately contacted 'eglobal' and was 'given' the 'run around', send back 'unopened' bottles, whats the batch numbers ,return bottles for refund,etc etc, I only wish I had raised a refund issue at the time, with 'paypal', from my understanding, I thought I was dealing with 'genuine', I did research prior to ordering and 'their camera operation appears 'genuine', so silly me BELEIVED'. NEVER AGAIN.Thats not to say the 'odd' person MAY receive a 'genuine item', but from my experience last yr ,I'm now $180 out of pocket.I even used 'live chat' for over an hour,xmas day trying to amicably resolve the issue, then ensued the emails,so buyer beware.They were very 'obliging', when I 'live chatted' prior to ordering, never rude at any time,even after when I was voicing my annoyance that these are 'not' as stated, they insisted they were 'genuine products', boy was I fooled.
This company is an absolute joke. I will never purchase from them again.
They shipped the wrong item to me and when I notified them of the mistake they asked me to send a photo so they can show their warehouse and arrange for the correct item to be sent or a refund. Needless to say I have now sent seven emails and only had one response asking to send the photo again. Which I have done now four times to try and receive a refund. I was also asked if I had shipped the wrong item back to them and what the postage cost was. Yeah right, I’m going to fork out MORE money on the off chance that this fraudulent company actually refunds what I’m owed.
I have since seen many other reviews online that have had the same experience.
Also, I am fairly certain that the Clinique product that was shipped incorrectly is fake. The markings on the bottle are not consistent with those of a genuine Clinique product and the jar/lid is made from cheap plastic. I took the item to a Clinique stall at David Jones and the staff were also sure that it was not a genuine product.
Lesson learnt. If it’s too good to be true, it usually is.