Podium Australia
Podium Australia, available at podium.com.au, is a cloud-based platform that helps local and small businesses manage customer interactions, improve online reputation, and drive growth through better communication. It brings together messaging, reviews, payments, and customer relationship management into one simple, unified workspace.
Through its unified inbox, businesses can manage all conversations from SMS, webchat, social media, and phone in one place, ensuring faster response times and a more personal customer experience. Podium’s review management tools make it easy to request and respond to reviews automatically, helping businesses boost their visibility on platforms like Google and Facebook. The platform also includes text-to-pay functionality, allowing users to send payment links via SMS and complete transactions directly within conversations, reducing friction in the sales process.
Beyond communication, Podium offers built-in CRM features, automation tools, and AI-powered assistance to streamline workflows, maintain customer records, and handle repetitive tasks efficiently. With over 50 integrations, it connects seamlessly with other business tools, making it an all-in-one solution for modern customer engagement and business growth.