Total Waste Disposal

Ordered bin for 5 days. Another 7 days after pickup date it’s still sitting here on neighbours crossover despite two phone calls to office and one email asking why it hasn’t been picked up on set date plus being reassured it will be the next day after my query. Hmmmm thinking what can I do. Think I need to call another skip company to get them to take away or call council. Shocking customer service.

I ordered a 3 cubic metre skip bin form this dodgie company and they delivered the skip bin but there big truck reversed on my driveway and damaged a big part of my driveway which I told them when I ordered the skip bin that the truck is not allowed to drive up my driveway because of the size and weight of the truck but they did not care and damaged my driveway. This was when they dropped off the skip bin, then when it came time to picking up the skip bin I called the company in the morning and told them that I did not want the truck to come on my driveway because of what occurred when they dropped it off and when it came time to picking up the skip bin I made sure I told the receptionist again that I did not want the truck to come on my driveway and she responded that she will inform the driver of the truck not to drive on the driveway with there truck and when it came time later that afternoon for the truck to come and pick up the skip bin the truck once again drove on my driveway and damaged my driveway much more than the first time. I recommend that no one goes through this company as they do not take instructions from customers and they do not care about customers property because they responded with my complaint by saying on our website read the Terms and Condition which in short says they do not take any responsibility to damage to customers property even thou I gave them hours and hours of notice for there truck not to drive on my driveway and they said they will tell the driver of the truck not to drive on my driveway but still they did and caused a lot of damage and will not repair my driveway. Even when I called to complain the receptionist was rude to me. I would absolutely not recommend anyone ordering skip bins from this company. Very poor Customer Service and very poor professionalism to take ownership of the responsibility of damaging my driveway and repairing my driveway!!!

We have now waited 5 days over the time our bin was suppose to be picked up. Called daily ...not really interested. Avoid if you can